apify-debug-bundle

Collect Apify debug evidence for support tickets and troubleshooting. Use when an Actor run has failed, is stuck, or produced empty output and you need to gather run metadata, logs, dataset samples, and environment info before opening a support ticket. Trigger with "apify debug", "apify support bundle", "collect apify logs", "apify diagnostic", "apify run failed why".

Allowed Tools

ReadBash(curl:*)Bash(npm:*)Bash(node:*)Bash(tar:*)Bash(apify:*)

Provided by Plugin

apify-pack

Claude Code skill pack for Apify (18 skills)

saas packs v1.5.0
View Plugin

Installation

This skill is included in the apify-pack plugin:

/plugin install apify-pack@claude-code-plugins-plus

Click to copy

Instructions

Apify Debug Bundle

Overview

Collect all diagnostic information needed to troubleshoot failed Actor runs and prepare Apify support tickets. Pulls run metadata, logs, dataset samples, and environment info into a single bundle so a support engineer (or you) can diagnose the failure without live access to your account.

Prerequisites

  • apify-client installed
  • APIFY_TOKEN configured
  • A failed or problematic run ID to investigate

Authentication

All API calls authenticate with the APIFY_TOKEN as a Bearer header

(Authorization: Bearer $APIFY_TOKEN), and the SDK reads the same token from

process.env.APIFY_TOKEN. Get the token from the Apify Console under

Settings → Integrations → Personal API tokens. Never commit it — the bundle

script redacts any local .env before packaging, and the platform auto-redacts

secrets inside run logs.

Instructions

The workflow has four steps. The skeleton below is enough to run it; each step's

full implementation lives in implementation.md.

  1. Investigate the failed run — pull run summary, dataset stats, and the log

tail via the SDK. The core call:


   const client = new ApifyClient({ token: process.env.APIFY_TOKEN });
   const run = await client.run(runId).get();
   const log = await client.run(runId).log().get();
  1. Create the debug bundle — run apify-debug-bundle.sh . It

collects environment info, run details, log, a 5-item dataset sample,

key-value store keys, a redacted .env, and platform health, then packages

everything into a timestamped .tar.gz. Full script in

implementation.md.

  1. Compare against a good run (optional) — diff a successful and failed run

field-by-field to spot the delta (compareRuns(successId, failId)).

  1. Live-tail a running Actor (optional) — stream logs when the final log is

not yet available.

For copy-pasteable code for every step, see

implementation.md.

Output

A single timestamped tarball, apify-debug-YYYYMMDD-HHMMSS.tar.gz, containing:

File Contents
environment.txt Node/npm versions, installed Apify packages, CLI version
run-details.json Run status, options, stats, usage, cost
run-log.txt Full run log (secrets auto-redacted by the platform)
dataset-sample.json First 5 dataset items
kv-store-keys.json Key-value store key listing
env-redacted.txt Local .env with all values redacted
platform-health.json Apify platform health snapshot

Attach the tarball directly to an Apify support ticket.

Sensitive Data Handling

Always redact before sharing:

  • API tokens (apifyapi*)
  • Proxy passwords
  • PII (emails, names, IPs)
  • Custom environment variables

Safe to include:

  • Run IDs, Actor IDs, dataset IDs
  • Error messages and stack traces
  • Run configuration (memory, timeout)
  • Platform health status

Escalation Path

  1. Check run log for stack trace
  2. Compare with a successful run
  3. Check Apify Status for outages
  4. Create debug bundle
  5. Submit to Apify Support with bundle attached

Error Handling

Issue Cause Solution
Run not found Invalid run ID or expired Unnamed runs expire after 7 days
Log unavailable Run still in progress Wait for completion or stream live
Empty dataset Actor produced no output Check failedRequestHandler in code
High CU usage Memory too high or slow execution Reduce memory, optimize code

Examples

Four worked scenarios — a plain FAILED run, an "it worked yesterday"

regression diff, an empty-dataset investigation, and live-tailing a hung run —

are in examples.md. The quickest path:


export APIFY_TOKEN="apify_api_..."
./apify-debug-bundle.sh abc123DEF          # → apify-debug-20260717-142530.tar.gz
tar -xzf apify-debug-*.tar.gz && tail -40 apify-debug-*/run-log.txt

See examples.md for the full walkthroughs, including

reading the comparison output and interpreting a live tail.

Resources

Next Steps

For rate limit issues, see the apify-rate-limits skill.

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