Fathom Common Errors

Error Reference

1. 401 Unauthorized

Fix: Regenerate API key at Settings > Integrations > API Access.

2. 429 Rate Limited

Limit: 60 calls per minute across all API keys.

Fix: Implement exponential backoff. Batch requests.

3. Empty Transcript

Causes: Meeting still processing, recording too short, or audio quality issues.

Fix: Wait 5-10 minutes after recording. Check recording in Fathom UI.

4. Missing Summary

Cause: AI processing not complete.

Fix: Poll the recording endpoint until summary is available.

5. Webhook Not Firing

Fix: Verify webhook URL in Settings > Integrations > Webhooks. Test with:

curl -X POST https://your-url.com/webhooks/fathom \
  -H "Content-Type: application/json" \
  -d '{"type": "test"}'

6. OAuth Token Expired

Fix: Refresh the access token using your refresh token.

Quick Diagnostics

# Test API key
curl -s -o /dev/null -w "%{http_code}" -H "X-Api-Key: ${FATHOM_API_KEY}" \
  https://api.fathom.ai/external/v1/meetings?limit=1

Resources

• Fathom Help Center
• Fathom API Docs

Next Steps

For diagnostics, see fathom-debug-bundle.