Glean Debug Bundle

Overview

This debug bundle collects diagnostic evidence from Glean enterprise search integrations

for troubleshooting datasource configuration, document indexing pipelines, and search

quality issues. It captures indexing token validation, datasource configuration state,

crawl status, search query test results, and permission model health. The resulting

tarball provides the evidence needed to diagnose connector failures, stale index problems,

missing document results, and permission-based search gaps without requiring admin console access.

Prerequisites

• curl, jq, tar installed
• GLEAN_DOMAIN set to your Glean instance (e.g., your-company-be.glean.com)
• GLEANINDEXINGTOKEN for datasource/indexing endpoints
• GLEANCLIENTTOKEN for search API endpoints

Debug Collection Script

#!/bin/bash
set -euo pipefail
BUNDLE="debug-glean-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE"

# Environment check
echo "=== Environment ===" > "$BUNDLE/environment.txt"
echo "Glean Domain: ${GLEAN_DOMAIN:-NOT SET}" >> "$BUNDLE/environment.txt"
echo "Indexing Token: ${GLEAN_INDEXING_TOKEN:+SET (redacted)}" >> "$BUNDLE/environment.txt"
echo "Client Token: ${GLEAN_CLIENT_TOKEN:+SET (redacted)}" >> "$BUNDLE/environment.txt"
echo "Node: $(node -v 2>/dev/null || echo 'not installed')" >> "$BUNDLE/environment.txt"
echo "Timestamp: $(date -u)" >> "$BUNDLE/environment.txt"

# Datasource configuration
echo "=== Datasource Config ===" > "$BUNDLE/datasource-config.json"
curl -sf -X POST "https://${GLEAN_DOMAIN}/api/index/v1/getdatasourceconfig" \
  -H "Authorization: Bearer ${GLEAN_INDEXING_TOKEN}" \
  -H "Content-Type: application/json" \
  -d "{\"datasource\":\"${GLEAN_DATASOURCE:-custom}\"}" \
  >> "$BUNDLE/datasource-config.json" 2>&1 || echo '{"error":"UNREACHABLE"}' > "$BUNDLE/datasource-config.json"

# Indexing status check
echo "=== Indexing Status ===" > "$BUNDLE/indexing-status.json"
curl -sf -X POST "https://${GLEAN_DOMAIN}/api/index/v1/getstatus" \
  -H "Authorization: Bearer ${GLEAN_INDEXING_TOKEN}" \
  -H "Content-Type: application/json" \
  -d "{\"datasource\":\"${GLEAN_DATASOURCE:-custom}\"}" \
  >> "$BUNDLE/indexing-status.json" 2>&1 || echo '{"error":"FAILED"}' > "$BUNDLE/indexing-status.json"

# Search quality test
echo "=== Search Test ===" > "$BUNDLE/search-test.json"
curl -sf -X POST "https://${GLEAN_DOMAIN}/api/client/v1/search" \
  -H "Authorization: Bearer ${GLEAN_CLIENT_TOKEN}" \
  -H "X-Glean-Auth-Type: BEARER" \
  -H "Content-Type: application/json" \
  -d '{"query":"test","pageSize":3}' \
  >> "$BUNDLE/search-test.json" 2>&1 || echo '{"error":"SEARCH_FAILED"}' > "$BUNDLE/search-test.json"

# Recent indexing logs
echo "=== Recent Logs ===" > "$BUNDLE/app-logs.txt"
tail -100 /var/log/glean-connector/*.log >> "$BUNDLE/app-logs.txt" 2>/dev/null || echo "No connector logs found" >> "$BUNDLE/app-logs.txt"

# Rate limit status
echo "=== Rate Limits ===" > "$BUNDLE/rate-limits.txt"
curl -sI -X POST "https://${GLEAN_DOMAIN}/api/index/v1/getdatasourceconfig" \
  -H "Authorization: Bearer ${GLEAN_INDEXING_TOKEN}" \
  -H "Content-Type: application/json" \
  -d '{}' 2>/dev/null | grep -i "x-rate\|retry-after\|x-ratelimit" >> "$BUNDLE/rate-limits.txt" || echo "No rate limit headers" >> "$BUNDLE/rate-limits.txt"

# Package versions
echo "=== Dependencies ===" > "$BUNDLE/deps.txt"
npm ls 2>/dev/null | grep -i glean >> "$BUNDLE/deps.txt" || echo "No Glean npm packages found" >> "$BUNDLE/deps.txt"
pip list 2>/dev/null | grep -i glean >> "$BUNDLE/deps.txt" || echo "No Glean pip packages found" >> "$BUNDLE/deps.txt"

tar -czf "$BUNDLE.tar.gz" "$BUNDLE" && rm -rf "$BUNDLE"
echo "Bundle: $BUNDLE.tar.gz"

Analyzing the Bundle

tar -xzf debug-glean-*.tar.gz
cat debug-glean-*/environment.txt               # Verify tokens are set
jq '.objectType' debug-glean-*/datasource-config.json  # Check datasource type
jq '.status' debug-glean-*/indexing-status.json  # Verify crawl state
jq '.results | length' debug-glean-*/search-test.json  # Count search results

Common Issues

Automated Health Check

async function checkGleanHealth(): Promise<{
  status: string;
  latencyMs: number;
  indexing: boolean;
  searchWorking: boolean;
}> {
  const domain = process.env.GLEAN_DOMAIN;
  const indexToken = process.env.GLEAN_INDEXING_TOKEN;
  const clientToken = process.env.GLEAN_CLIENT_TOKEN;
  const start = Date.now();

  const indexRes = await fetch(`https://${domain}/api/index/v1/getdatasourceconfig`, {
    method: "POST",
    headers: { Authorization: `Bearer ${indexToken}`, "Content-Type": "application/json" },
    body: JSON.stringify({ datasource: process.env.GLEAN_DATASOURCE || "custom" }),
  });

  const searchRes = await fetch(`https://${domain}/api/client/v1/search`, {
    method: "POST",
    headers: {
      Authorization: `Bearer ${clientToken}`,
      "X-Glean-Auth-Type": "BEARER",
      "Content-Type": "application/json",
    },
    body: JSON.stringify({ query: "test", pageSize: 1 }),
  });

  return {
    status: indexRes.ok && searchRes.ok ? "healthy" : "degraded",
    latencyMs: Date.now() - start,
    indexing: indexRes.ok,
    searchWorking: searchRes.ok,
  };
}

Resources

• Glean Developer Portal
• Glean Status Page
• Glean Indexing API Reference

Next Steps

See glean-rate-limits.