Guidewire Enterprise RBAC

Overview

Guidewire InsuranceSuite (PolicyCenter, ClaimCenter, BillingCenter) enforces role-based access at both the UI and Cloud API layers. Claims adjusters see only claims in their assigned regions. Underwriters access policy data scoped to their authority level. Admins manage user provisioning through Guidewire Cloud Console (GCC). Insurance regulations (NAIC, state DOI) require strict data classification tiers and audit trails on every policy and claim access. SAML assertions map AD groups to Guidewire roles for SSO.

Role Hierarchy

Permission Check

async function checkGuidewireAccess(userId: string, resource: string, action: 'read' | 'write'): Promise<boolean> {
  const response = await fetch(`${GW_CLOUD_API}/admin/v1/users/${userId}/permissions`, {
    headers: { Authorization: `Bearer ${GW_API_TOKEN}`, 'Content-Type': 'application/json' },
  });
  const perms = await response.json();
  const grant = perms.data.find((p: any) => p.resource === resource);
  if (!grant) return false;
  return action === 'read' ? grant.canRead : grant.canWrite;
}

Role Assignment

async function assignGuidewireRole(userId: string, role: string, region?: string): Promise<void> {
  await fetch(`${GW_CLOUD_API}/admin/v1/users/${userId}/roles`, {
    method: 'POST',
    headers: { Authorization: `Bearer ${GW_API_TOKEN}`, 'Content-Type': 'application/json' },
    body: JSON.stringify({ roleCode: role, regionFilter: region ?? 'ALL', effectiveDate: new Date().toISOString() }),
  });
}

async function revokeRole(userId: string, role: string): Promise<void> {
  await fetch(`${GW_CLOUD_API}/admin/v1/users/${userId}/roles/${role}`, {
    method: 'DELETE',
    headers: { Authorization: `Bearer ${GW_API_TOKEN}` },
  });
}

Audit Logging

interface GuidewireAuditEntry {
  timestamp: string; userId: string; role: string;
  action: 'policy_view' | 'claim_update' | 'reserve_set' | 'document_upload' | 'role_change';
  resource: string; region: string; policyNumber?: string; result: 'allowed' | 'denied';
}

function logAccess(entry: GuidewireAuditEntry): void {
  console.log(JSON.stringify({ ...entry, environment: process.env.GW_ENVIRONMENT }));
}

RBAC Checklist

• [ ] SAML assertions map AD groups to Guidewire role codes
• [ ] Claims adjusters scoped to assigned regions/lines of business
• [ ] Underwriter authority levels enforce binding limits
• [ ] API tokens scoped per module (PC, CC, BC), never cross-module
• [ ] Data classification tiers applied to PII and PHI fields
• [ ] Auditor role is strictly read-only with no write endpoints
• [ ] Role changes logged with effective date and approver
• [ ] Quarterly access review for regulatory compliance

Error Handling

Resources

• Guidewire Developer Portal
• Cloud API Reference
• Guidewire Cloud Console

Next Steps

See guidewire-security-basics.