guidewire-incident-runbook

Respond to Guidewire production incidents: triage, mitigation, and recovery. Trigger: "guidewire incident runbook", "incident-runbook".

v1.0.0
Jeremy Longshore
MIT
claude-code
6 Tools
guidewire-pack Plugin
saas packs Category

Allowed Tools

ReadWriteEditBash(curl:*)Bash(gradle:*)Grep

Provided by Plugin

guidewire-pack

Claude Code skill pack for Guidewire InsuranceSuite (24 skills)

saas packs v1.0.0
View Plugin

Installation

This skill is included in the guidewire-pack plugin:

/plugin install guidewire-pack@claude-code-plugins-plus

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Instructions

Guidewire Incident Runbook

Overview

Triage: Check GCC > Monitoring for system health. API errors -> check OAuth tokens and API roles. Batch failures -> review batch logs in GCC. Performance degradation -> check JVM metrics and query performance. Escalate to Guidewire Support with GCC ticket.

For detailed implementation, see: implementation guide

Resources

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