openevidence-common-errors

Diagnose and fix OpenEvidence common errors. Trigger: "openevidence error", "fix openevidence", "debug openevidence".

claude-code
3 Tools
openevidence-pack Plugin
saas packs Category

Allowed Tools

ReadGrepBash(curl:*)

Provided by Plugin

openevidence-pack

Claude Code skill pack for OpenEvidence medical AI (24 skills)

saas packs v1.0.0
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Installation

This skill is included in the openevidence-pack plugin:

/plugin install openevidence-pack@claude-code-plugins-plus

Click to copy

Instructions

OpenEvidence Common Errors

Overview

OpenEvidence provides AI-powered clinical decision support through evidence-based query answering with citation tracking. API integrations involve submitting clinical questions, retrieving evidence summaries, and managing citation references. Common errors include overly broad queries that exceed processing limits, citation-not-found errors when referenced studies are retracted, and timeouts on complex multi-condition queries that trigger deep literature analysis. The DeepConsult mode provides more thorough analysis but consumes 5x the rate limit quota and has a 90-second timeout. This reference covers authentication, query validation, and clinical-specific error patterns.

Error Reference

Code Message Cause Fix
401 Authentication failed Invalid or expired API key Regenerate at OpenEvidence developer portal
403 Organization access denied API key not authorized for org Verify org ID matches the key's assigned organization
404 Citation not found Referenced study retracted or removed Query for updated evidence; citation database refreshes weekly
408 Query timeout Complex multi-condition query exceeded 90s limit Simplify query to single clinical question; avoid compound conditions
422 Query too broad Question not specific enough for clinical analysis Add condition, population, or intervention to narrow scope
422 Non-medical query Question not recognized as clinical Rephrase using medical terminology and clinical context
429 Rate limited Exceeded API request quota Implement backoff; check Retry-After header
503 Service unavailable DeepConsult queue at capacity Retry after 60s; consider standard query mode instead

Error Handler


interface OpenEvidenceError {
  code: number;
  message: string;
  category: "auth" | "rate_limit" | "query" | "availability";
}

function classifyOpenEvidenceError(status: number, body: string): OpenEvidenceError {
  if (status === 401 || status === 403) {
    return { code: status, message: body, category: "auth" };
  }
  if (status === 429) {
    return { code: 429, message: "Rate limited", category: "rate_limit" };
  }
  if (status === 503) {
    return { code: 503, message: body, category: "availability" };
  }
  return { code: status, message: body, category: "query" };
}

Debugging Guide

Authentication Errors

OpenEvidence API keys are scoped per organization. A 401 means the key itself is invalid; a 403 means the key is valid but not authorized for the specified org ID. Verify both the OPENEVIDENCEAPIKEY and the org_id parameter match. Keys are rotated quarterly for compliance -- check expiration date.

Rate Limit Errors

Rate limits vary by plan tier. Standard plans allow 100 queries/hour; enterprise plans have higher limits. DeepConsult queries (longer analysis) consume 5x the rate limit quota of standard queries. Use Retry-After header and implement exponential backoff.

Validation Errors

Queries must be clinically relevant and specific. "What causes headaches?" is too broad -- narrow to "What is the first-line treatment for migraine with aura in adults?" Add population, intervention, or comparison to improve query specificity. Non-medical queries are rejected with 422. Citation references use DOI-based identifiers; retracted studies return 404 and should be re-queried for updated evidence.

Error Handling

Scenario Pattern Recovery
Query too broad 422 with specificity warning Add condition + population + intervention details
Citation not found 404 on citation lookup Re-query for updated evidence; citations refresh weekly
DeepConsult queue full 503 on complex queries Fall back to standard query mode; retry deep after delay
Timeout on compound query 408 after 90s Split into individual clinical questions
Org access mismatch 403 despite valid key Verify org_id parameter matches key's assigned organization

Quick Diagnostic


# Verify API connectivity and key validity
curl -s -o /dev/null -w "%{http_code}" \
  -H "Authorization: Bearer $OPENEVIDENCE_API_KEY" \
  https://api.openevidence.com/v1/health

Resources

Next Steps

See openevidence-debug-bundle.

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