posthog-debug-bundle

Collect PostHog debug evidence for support tickets and troubleshooting. Gathers SDK versions, API connectivity, event flow status, flag definitions, and redacted configuration into a support-ready archive. Trigger: "posthog debug", "posthog support bundle", "collect posthog logs", "posthog diagnostic", "posthog not working debug".

claude-codecodexopenclaw
5 Tools
posthog-pack Plugin
saas packs Category

Allowed Tools

ReadBash(grep:*)Bash(curl:*)Bash(tar:*)Grep

Provided by Plugin

posthog-pack

Claude Code skill pack for PostHog (24 skills)

saas packs v1.0.0
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Installation

This skill is included in the posthog-pack plugin:

/plugin install posthog-pack@claude-code-plugins-plus

Click to copy

Instructions

PostHog Debug Bundle

Current State

!node --version 2>/dev/null || echo 'N/A'

!npm list posthog-js posthog-node 2>/dev/null | grep posthog || echo 'No PostHog SDK found'

Overview

Collect diagnostic evidence for PostHog support tickets. Gathers SDK versions, API connectivity, feature flag status, event flow verification, and redacted configuration. All secrets are automatically redacted.

Prerequisites

  • PostHog SDK installed in project
  • Access to environment variables
  • curl and jq available

Instructions

Step 1: Run Full Diagnostic Script


#!/bin/bash
set -euo pipefail

BUNDLE_DIR="posthog-debug-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE_DIR"

echo "=== PostHog Debug Bundle ===" > "$BUNDLE_DIR/summary.txt"
echo "Generated: $(date -u +%Y-%m-%dT%H:%M:%SZ)" >> "$BUNDLE_DIR/summary.txt"
echo "" >> "$BUNDLE_DIR/summary.txt"

# --- Environment ---
echo "--- Runtime Environment ---" >> "$BUNDLE_DIR/summary.txt"
echo "Node: $(node --version 2>/dev/null || echo 'not found')" >> "$BUNDLE_DIR/summary.txt"
echo "npm: $(npm --version 2>/dev/null || echo 'not found')" >> "$BUNDLE_DIR/summary.txt"
echo "Python: $(python3 --version 2>/dev/null || echo 'not found')" >> "$BUNDLE_DIR/summary.txt"
echo "OS: $(uname -srm)" >> "$BUNDLE_DIR/summary.txt"
echo "" >> "$BUNDLE_DIR/summary.txt"

# --- SDK Versions ---
echo "--- PostHog SDK Versions ---" >> "$BUNDLE_DIR/summary.txt"
npm list posthog-js posthog-node 2>/dev/null >> "$BUNDLE_DIR/summary.txt" || echo "No npm PostHog packages" >> "$BUNDLE_DIR/summary.txt"
pip3 show posthog 2>/dev/null | grep -E "Name|Version" >> "$BUNDLE_DIR/summary.txt" || true
echo "" >> "$BUNDLE_DIR/summary.txt"

# --- API Connectivity ---
echo "--- API Connectivity ---" >> "$BUNDLE_DIR/summary.txt"
echo -n "US Cloud ingest: " >> "$BUNDLE_DIR/summary.txt"
curl -s -o /dev/null -w "%{http_code} (%{time_total}s)" https://us.i.posthog.com/healthz >> "$BUNDLE_DIR/summary.txt" 2>&1
echo "" >> "$BUNDLE_DIR/summary.txt"
echo -n "EU Cloud ingest: " >> "$BUNDLE_DIR/summary.txt"
curl -s -o /dev/null -w "%{http_code} (%{time_total}s)" https://eu.i.posthog.com/healthz >> "$BUNDLE_DIR/summary.txt" 2>&1
echo "" >> "$BUNDLE_DIR/summary.txt"
echo -n "App API: " >> "$BUNDLE_DIR/summary.txt"
curl -s -o /dev/null -w "%{http_code} (%{time_total}s)" https://app.posthog.com/api/ >> "$BUNDLE_DIR/summary.txt" 2>&1
echo "" >> "$BUNDLE_DIR/summary.txt"

# --- Environment Variables (redacted) ---
echo "" >> "$BUNDLE_DIR/summary.txt"
echo "--- Environment Variables (redacted) ---" >> "$BUNDLE_DIR/summary.txt"
env | grep -i posthog | sed 's/=.*/=***REDACTED***/' >> "$BUNDLE_DIR/summary.txt" 2>/dev/null || echo "No POSTHOG env vars found" >> "$BUNDLE_DIR/summary.txt"
echo "" >> "$BUNDLE_DIR/summary.txt"

# --- Key Type Detection ---
echo "--- API Key Types ---" >> "$BUNDLE_DIR/summary.txt"
if [ -n "${NEXT_PUBLIC_POSTHOG_KEY:-}" ]; then
  echo "Project key prefix: $(echo "$NEXT_PUBLIC_POSTHOG_KEY" | head -c 4)_..." >> "$BUNDLE_DIR/summary.txt"
fi
if [ -n "${POSTHOG_PERSONAL_API_KEY:-}" ]; then
  echo "Personal key prefix: $(echo "$POSTHOG_PERSONAL_API_KEY" | head -c 4)_..." >> "$BUNDLE_DIR/summary.txt"
fi

echo "" >> "$BUNDLE_DIR/summary.txt"
echo "Bundle complete: $BUNDLE_DIR/" >> "$BUNDLE_DIR/summary.txt"

Step 2: Test Event Capture Flow


set -euo pipefail
# Send a test event and verify it was accepted
RESPONSE=$(curl -s -w "\n%{http_code}" -X POST 'https://us.i.posthog.com/capture/' \
  -H 'Content-Type: application/json' \
  -d "{
    \"api_key\": \"${NEXT_PUBLIC_POSTHOG_KEY}\",
    \"event\": \"debug_bundle_test\",
    \"distinct_id\": \"debug-$(date +%s)\",
    \"properties\": {\"test\": true}
  }")

HTTP_CODE=$(echo "$RESPONSE" | tail -1)
BODY=$(echo "$RESPONSE" | head -1)

echo "Capture test: HTTP $HTTP_CODE"
echo "Response: $BODY"

# Expected: HTTP 200, Response: {"status": 1}

Step 3: Check Feature Flag Status


set -euo pipefail
# Evaluate flags via the /decide endpoint
curl -s -X POST 'https://us.i.posthog.com/decide/?v=3' \
  -H 'Content-Type: application/json' \
  -d "{
    \"api_key\": \"${NEXT_PUBLIC_POSTHOG_KEY}\",
    \"distinct_id\": \"debug-test\"
  }" | jq '{
    featureFlags: .featureFlags,
    errorsWhileComputingFlags: .errorsWhileComputingFlags,
    sessionRecording: (.sessionRecording != false)
  }'

Step 4: Verify Admin API Access


set -euo pipefail
# Test personal API key (if available)
if [ -n "${POSTHOG_PERSONAL_API_KEY:-}" ]; then
  curl -s "https://app.posthog.com/api/projects/" \
    -H "Authorization: Bearer $POSTHOG_PERSONAL_API_KEY" | \
    jq '[.[] | {id, name, created_at}]' > "$BUNDLE_DIR/projects.json" 2>/dev/null || \
    echo "Personal API key failed" >> "$BUNDLE_DIR/summary.txt"
fi

Step 5: Package and Review


set -euo pipefail
# Review for any accidentally included secrets
grep -rn "phc_\|phx_\|Bearer " "$BUNDLE_DIR/" | grep -v REDACTED | grep -v "prefix:" && \
  echo "WARNING: Potential secret found — review before sharing" || \
  echo "No secrets detected in bundle"

# Package
tar -czf "$BUNDLE_DIR.tar.gz" "$BUNDLE_DIR"
echo "Bundle created: $BUNDLE_DIR.tar.gz ($(du -h "$BUNDLE_DIR.tar.gz" | cut -f1))"

Checklist

Item Collected Purpose
Node/Python versions Yes SDK compatibility
PostHog SDK versions Yes Version-specific bugs
API connectivity Yes Network/firewall issues
Event capture test Yes End-to-end verification
Feature flag status Yes Flag evaluation issues
Environment vars (redacted) Yes Configuration problems
Key type detection Yes Wrong key type errors

Error Handling

Issue Cause Solution
All connectivity fails Corporate firewall Check proxy settings, try VPN
Capture returns non-200 Invalid API key Verify phc_ key in project settings
/decide fails Key/host mismatch Ensure key matches the host region
Personal API 401 Expired key Regenerate in Settings > Personal API Keys

Output

  • posthog-debug-YYYYMMDD-HHMMSS.tar.gz archive containing:
  • summary.txt — Runtime, SDK versions, connectivity, redacted config
  • projects.json — Project list (if personal key available)
  • Test event capture and flag evaluation results

Resources

Next Steps

For rate limit issues, see posthog-rate-limits.

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